Cloud Edition of SAP Preferred Care for SuccessFactors Customers
Please join us for a “just the facts” discussion intended for existing SAP Preferred Care customers but equally informative in case you don’t run PC yet.
The webcast will include:
Preferred Care includes everything in SAP Enterprise Support, cloud editions. In addition, SAP Preferred Care customers receive:
- Priority handling and enhanced service level for response and resolution targets
- Access to Customer Success Manager with functional and technical expertise
- Proactive engagement planning around business goals and key milestones
- System Administrator enablement
- Cycle, go-live and release support
- Product expert on demand, with access to knowledge base and content
- Release optimization and testing best practices
- Support governance
- Enhanced service and support portfolio
- Release weekend coverage
Speaker:
Fiona Coxe, SAP SuccessFactors