In partnership with Esker, this ASUG webcast will deliver insights designed to support your work with SAP technology.
In an era of shifting customer expectations and stifling external challenges, B2B Customer Service teams increasingly turn to AI-driven order management automation to transform their business processes. Join Nick Carpenter (Esker) and Wyatt Warthen (Regal Rexnord) for an in-depth discussion on where these opportunities exist, what technologies are most effective, IT roadblocks or potential concerns, and real-world examples of business outcomes.
Key takeaways:
- Explore some macro trends (ERP advancement, emerging GenAI, etc.) that are setting the stage for investment in order management automation.
- Learn how AI in order management automation works alongside existing systems while exploring Esker’s solution’s layers of maturity and technical architecture.
- Discover the impact that automation had on Regal Rexnord’s B2B Customer Service team by sharing specific goals, use cases, and business outcomes.
Speakers
- Nick Carpenter, Esker, Business Development Manager
- Wyatt Warthen, Senior SAP / Esker Manager, Regal Rexnord Corporation