Plugging Leaks in SAP AP: How JetBlue Prevents Fraud, Duplicate Payments, and Fines

This content was presented during the Finance and Procurement track of ASUGFORWARD.

Joni Geurts, acting director, payments at JetBlue Airways, tells her story of joining the AP department, found she couldn’t get the information she needed about suppliers, and uncovered solutions to address the company’s risk of duplicate payments, fraud, and regulatory fines. She will elaborate on how fraudsters are constantly trying to infiltrate their supply chain, ways suppliers are creating unwanted duplicate invoices, and compliance requirements with $650k fines attached to them. (Hint: She found apexanalytix.)
The discussion will focus on:
- What keeps the AP team up at night: duplicate payments, fraud, and fines
- How duplicate invoices slip through SAP but can still be caught before payment
- Why a supplier onboarding portal with automated bank account ownership validation will replace callbacks and eliminate payment fraud
- Technology and process improvements that ensure supplier compliance and stop fines

Speakers

• Joni Geurts – Acting Director, Payments, JetBlue Airways 
• Danny Thompson – SVP, Market and Product Strategy, apexanalytix