Hosted By: Solution Manager
Explore Whirlpool Corporation's journey to implementing Solution Manager ChaRM for their North American ECC and CRM systems. Learn how Whirlpool designed and implemented ChaRM with a full end-to-end integration with ServiceNow change management, using ServiceNow as the system of record and to capture requests for change. This session will explore design considerations, lessons learned, benefits realized, and organization change management approach for the deployment.
Speakers:
Ryan Quigley; Whirlpool