ASUG invites you to participate in a daily dialogue with your peers.
Our goal each day is to connect you with people and resources that will help you get the most value from your SAP investment. In a time of “social distancing,” the need to connect with peers to talk through business challenges has never been more important.
Join us each day at 4 p.m. ET / 3 p.m. CT for an hour of virtual dialogue on the topic of the day. These conversations are open to all ASUG members, and will be facilitated by a member of the ASUG staff.
Insights from the call:
- SAP has heard of customers with good setups for remote work/remote collaboration are seeing the benefits of their previous efforts
- One such customer is presenting an ASUG webcast on May 5
- Best Practices from SAP points of contact on the call
- Instituting a good change management protocol
- Awareness of tools and resources available to you, knowing where to find the things you might need
- Testing remote login / remote access
- One customer has encountered challenges in establishing High Availability operations for all systems (SAP and non-SAP)
- Lesson learned to consider more testing in the future, particularly of non-SAP systems that may not have been prioritized for
- Lesson learned that high availability should be an increased focus of future testing
Resources from our Link Potluck:
- Real-time access to support engingeers within SAP
- "Everything you need about best practices for a COE"
- From a tool platform to help support a COE, it might be worth reviewing the end-to-end Application Lifecycle Management capabilities
- Enterprise Support Academy
- Upcoming ASUG webcasts for COE:
- SAP Enterprise Support Value Maps