In partnership with VertexOne, this ASUG webcast will deliver insights designed to support your work with SAP technology.
Discover how VertexOne's customer engagement software and our strategic partnership with SAP enhance utility operations and customer satisfaction. Learn how our innovative SaaS solution and comprehensive self-service platform was able to reduce call volume by 18%, increase customer satisfaction by 25%, and reduce bad debt by 70% for other SAP utilities. Don't miss this opportunity to transform your utility's customer engagement strategy!
Key takeaways:
- Understand Innovative Customer Engagement Solutions
- Understand the Proven Benefits of SaaS Integration
- Hear Real-World Success and Practical Insights
Speakers
- Matt Metrick, Business Development Executive, VertexOne
- Matt Finkle, Business Development Executive, VertexOne
- Jeff Farney, Senior Vice President, SAP & CISO, Southwest Water Company