Johns Hopkins: Path to a Better User Experience

The SAP Fiori UX, SAP Screen Personas software, and mobility: where and how to start? Johns Hopkins will share how it implemented a diverse set of apps within its new SAP Fiori launchpad. Hear about the implementation tactics and critical decisions made while rolling out apps that support core HR, purchasing, and travel end users.

Key Takeaways:

• Lots of Opportunities, Some Small Some Big
• UX Projects are Redundant, so Experiment
• Start Now, Catch Up Later

Speaker:

Zack Rose, Johns Hopkins University & Medicine

Timestamps:

• Key Objectives and Agenda- 3:50
• Johns Hopkins Vision for User Experience- 6:10
• The Vision for a New UI: Transition- 9:10
• The Vision for a New UI: Training- 10:25
• The Vision for a New UI: Mobility- 11:55
• Analysis: Where to Start? What to Do?- 12:30
• Our Approach to Engage- 17:15
• Our Approach for Personas- 19:35
• Our Approach for Quick Hit Wins- 24:50
• Custom Fiori Apps- 26:25
• Our Status Quo- 31:15
• What's Next?- 32:52
• Conclusion and Q&A- 33:30