U.S. Department of the Interior's User Experience Journey

The journey of the U.S. Department of the Interior to SAP S/4HANA includes implementing the new SAP Fiori user experience (UX) and SAP Screen Personas software to modernize its portal. This session focuses on the experiences with new UX technologies, the integration of design thinking methodologies, the impact on stakeholders, and operating in a highly decentralized environment.

Key Takeaways:

• Provide background on the U.S. Department of Interior’s ERP Financial and Business Management System (FBMS)
• Review User Experience (UX) related efforts and progress
• Discuss lessons learned shifting to the new UX paradigm

Speakers:

Stephen Way, U.S. Department of the Interior

Martin Quinlan, U.S. Department of the Interior

Richard Drake, Spartacus Consulting, Inc.