The following partner insight was authored in collaboration with GP Strategies.
More than ever, companies need to harness the power of artificial intelligence (AI) or risk falling behind their competitors. While many people are focusing on how AI can help execute business processes, it also offers broad possibilities for training, employee performance support, and organization-wide technology implementations.
GP Strategies, a global consulting firm, is working with customers to pioneer the effective use of AI to drive enterprise technology adoption—most notably through the use of Learning Content AIQ. Learning Content AIQ is an AI-powered platform originally designed to revolutionize the creation and management of learning and performance support materials. Built on the Microsoft® technology stack and supported by GP Strategies’ decades of experience, it offers a secure, project-based copilot for content creators, a means of rapidly understanding change impacts, and other powerful capabilities that assist in SAP implementations.
Here are just a few possible scenarios for using an AI tool like Learning Content AIQ to solve human-related technology adoption challenges.
Rapidly Turn Mountains of Information into Critical Project Insights
Anyone who has ever worked on an SAP implementation is familiar with the mountains of information involved: requirements documentation, business process documents, conference room pilot feedback, test scripts, and more. Too often, project team members and stakeholders lose sight of (or never see) important project details and new team members have little hope of coming up to speed if they join mid-project.
However, AI tools can quickly and efficiently sift through this mountain of information to pull out key details that team members need to succeed. For example, Learning Content AIQ was recently used to review hundreds of pages of business process documentation to identify which job roles were involved in each sub-process and what system tasks users performed. What would normally have taken someone hours and hours was accomplished in just a few minutes. Information like this can then be used for training development, security role planning, and other project needs.
Harvest Project Information to Design and Update Learning Content
Once project information has been imported, indexed, and tagged in Learning Content AIQ, it can then be harvested to streamline the content creation process, save time, and deliver impactful learning and performance support materials tailored to business needs.
A simple query can be used to develop role-based learning journeys followed by performance-based learning objectives and lists of system tasks to be documented. Instructional designers can review the content before passing it to project team subject matter experts (SMEs) for review, dramatically reducing the time needed for knowledge transfer.
This support also extends beyond initial deployment. For example, one GP Strategies customer is now considering leveraging Learning Content AIQ to help apply changes from their monthly IT improvement cycle to their existing learning content.
As Jeff Fissel, Vice President of Technology at GP Strategies, explains, AI isn’t just speeding up content creation—it’s “redefining what is possible and is a transformational force for how organizations approach SAP adoption.” Fissel says that Learning Content AIQ is designed “to serve as a true copilot for our clients, turning overwhelming documentation into focused, actionable learning experiences. It’s helping teams learn faster, adapt quicker, and sustain performance long after go-live.”
Leverage AI Agents for Organizational Change Management Efforts
In organizational change efforts, success often hinges on timely, accurate, and strategic communication with stakeholders. To support this, Learning Content AIQ offers a specialized AI-driven solution that helps OCM teams accelerate and enhance their core deliverables using OCM agents that help produce strategy documents, tactical plans, communication messaging, assessment pulse checks, and change impact analysis results.
Learning Content AIQ’s use of OCM AI agents enables change practitioners to move faster and more confidently through key OCM processes by providing a secure, intelligent platform to build, manage, and scale content across the change lifecycle. Agents on the platform contain the “human formula” by which AI executes instructions, and this allows Learning Content AIQ to harness the collective power and 30+ years of experience that GP Strategies has as an SAP education partner.
Julyan Lee, OCM Practice Leader at GP Strategies, says, “The OCM AI agents help our consultants rapidly develop strategy documents and tactical plans by analyzing prior initiatives, industry standards, and client-specific assets like project charters or business process documentation. They enable us to craft comprehensive, business-aligned blueprints that jumpstart transformation programs with precision and speed.”
Unlock Even More Possibilities with AI-Powered Support
In addition to structured learning and change management activities, AI offers a wide range of opportunities to support SAP adoption in other ways. SAP project and training teams can use AI to:
- Generate and update glossaries and messaging materials to ensure consistency across all project communications.
- Convert existing content into new formats, like creating readiness-focused audio materials (e.g., short internal podcasts) from existing documents.
- Tag and summarize legacy content libraries, making thousands of documents more accessible and searchable for project teams and end users.
- Map and analyze performance support usage data to inform content strategy and align learning with talent management goals.
With each use case, Learning Content AIQ helps turn fragmented, underutilized content into strategic assets that enhance adoption and long-term performance.
The possibilities of using AI to drive SAP adoption seem—at least for the time being—to only be limited by our imagination. Wherever your organization is in the SAP lifecycle, products like Learning Content AIQ offer capabilities that can save time and effort and ensure success. Want to learn more? Connect with a GP Strategies enterprise technology adoption expert today.
About GP Strategies
GP Strategies Corporation is one of the world’s leading talent transformation providers. For more than 30 years, GP Strategies has been a leading provider of SAP end user training and organizational change management solutions to organizations implementing SAP technology, supporting thousands of organizations and millions of users around the globe. By delivering award-winning learning and development solutions, we help organizations transform through their people to achieve meaningful change. Learn more at gpstrategies.com.
About ASUG
ASUG is the world’s largest SAP user group. Originally founded by a group of visionary SAP customers in 1991, its mission is to help people and organizations get the most value from their investment in SAP technology. ASUG currently serves thousands of businesses via companywide memberships, connecting more than 130,000 professionals with networking and educational resources to help them master new challenges. Through in-person and virtual events, on-demand digital resources, and ongoing advocacy for its membership, ASUG helps SAP customers make more possible.